Diane Neumann & Associates is one of a select group of Massachusetts firms give clients the opportunity to mediate via the Internet, using email, document sharing and online meeting technology. We began this service in response to the numerous requests by clients to provide the latest in communication and facilitation. Each of our mediators is happy to provide these services as needed. Please ask your mediator for further information.

Ways in which the Internet may be helpful include:

• Faster transmittal of documents
• Quicker access to relevant legal and financial information
• Easier to track changes to draft agreements
• Reduces the number of face-to-face mediation appointments
• Helpful when there are issues of distance or differing work schedules
• Messages and responses can be composed and edited - allowing time for further reflection and consideration
• Assists with assigning and tracking completion of tasks required for the next mediation session
• Allows participants to share their thoughts with the mediator and receive timely feedback
• Enables clients to make progress during non-working hours
• Assists with scheduling of appointments